Refund & Digital Delivery Policy

Digital products are delivered electronically. Delivery method and timing depend on the product and are confirmed when the order is handled.

Because digital products can be activated, accessed or delivered immediately, refund eligibility may depend on whether delivery or activation has already started, whether the supplied product works as described, and any applicable consumer-protection requirements.

Before purchase, please confirm compatibility, duration, region requirements and the current product option. If there is a problem, contact HK DIGITAL promptly so the issue can be reviewed.